MockRock Ltd is registered in Ireland. Company No. 648469

  • Black Instagram Icon

COMMON QUERIES

At MockRock , the complete satisfaction of our customers is our top priority. Check out some of our frequently asked questions below to get the information you’re looking for. Contact us with any other thoughts or questions.

WHAT IS A MOCKROCK?

Unless your partner has taken you by the arm and pointed out exactly what engagement ring they would like, spending that amount of money on something they haven't seen can be quite daunting. More and more often, would-be proposers are opting to propose with a placeholder ring or a "MockRock" in order to allow their partner to choose the real deal for themselves. 

HOW DO I KNOW WHAT RING SIZE TO GET?

We try an offer sizes that covers 95% of all ring sizes. Check out our ring size guide here and read our blog for tips on figuring out your partner's ring size

WHAT IF THE RING DOESN'T FIT?

Don't worry! Just get in touch and we'll happily change it to a size that does fit.

WHAT IF MY PARTNER DOESN'T LIKE THE RING?

We pride ourselves in providing rings that are both stylish and of the highest quality. If for some reason your partner doesn't like their MockRock, just get in touch and we'll happily replace it for another style.

HOW MUCH IS DELIVERY?

We don't charge for delivery within Ireland & The UK. Unfortunately a small charge will be applied for international shipping.

HOW ARE THE RINGS SO AFFORDABLE?

Unlike mainstream jewelers, we don't focus on selling high margin real diamonds. That lets us focus on the business of sourcing quality MockRocks and supplying them to our customers at a fair price.

DOES THE RING COME WITH A RING BOX?

Yes -  there is no charge for the box and you can choose between 4 different colours.

HOW DO I PAY? IS IT SAFE?

We accept all major cards and PayPal.

Our site is SSL/TLS secured which makes sure all payments and personal information is appropriately protected.

Is there a question that you couldn’t find an answer to?